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How Are Tradespeople Going to Acquire Soft Skills When Most Colleges Do Not Teach Them?

tradesmart23 on March 18, 2025

How Are Tradespeople Going to Acquire Soft Skills When Most Colleges Do Not Teach Them?

25%: The Percentage of Tradespeople Who Need to Upgrade Their “Soft Skills” in the Next Five Years

The Missing Piece in Trades Education

Most people assume that becoming a skilled tradesperson is all about mastering technical skills—welding a perfect seam, wiring a circuit flawlessly, or installing HVAC systems with mechanical precision. But here’s a cold, hard fact: technical expertise alone won’t keep a tradesperson employed, let alone help them advance in their career. A 2021 RBC report revealed that 25% of all skilled tradespeople in Canada will need to upgrade their skills within the next five years. Not just technical or digital skills, but soft skills—communication, teamwork, problem-solving, and customer interaction.

And yet, if you walk into most trade schools or pre-apprenticeship programs, you’ll notice an alarming trend: these essential professional skills are nowhere to be found in the curriculum. While technical training is rigorous, there is little to no structured learning on how to be prepared, focused, and reliable in the workplace—skills that separate a good tradesperson from an indispensable one.

Why Soft Skills Matter More Than Ever

If the trades were purely about technical expertise, every skilled welder, carpenter, and electrician would be thriving. But the reality is far different. Employers aren’t just looking for technical wizardry, especially in new employees; they want workers who can think critically, solve unexpected problems, and interact professionally with clients and team members. The Adecco Staffing USA survey found that 44% of executives identified a lack of soft skills as the biggest gap in the workforce.

A tradesperson who can explain a project to a client in plain terms, adapt to unforeseen challenges, and work seamlessly with colleagues is an asset. Meanwhile, someone who struggles with communication, avoids teamwork, or lacks customer service skills risks losing projects that a company has spent thousands of dollars acquiring. It’s no longer enough to just “do the job”—you need to be adaptable, professional, and efficient in how you handle the people side of work.

Workplace Survival: More Than Just Showing Up

Ever wonder why some junior tradespeople get hired and keep their jobs while others, equally skilled, find themselves constantly looking for work? The answer is simple: being competent with tools is only part of the equation. The bigger factor is being reliable, proactive, and professional—qualities that aren’t taught in traditional trade programs.

Bruce Tulgan, CEO of Rainmaker Thinking, put it bluntly: “It’s a cliché that people are hired for hard skills and fired for soft skills.” And even this isn’t strictly true anymore, at least in the trades. When hiring entry-level employees, employers pay attention to technical ability, but they’re more interested in whether someone is prepared to work in a team, take initiative, and represent the company well. And yet, most trades colleges send graduates into the workforce without training them in these areas. So, where exactly are these skills supposed to come from?

The Training Gap: Employers Are Paying the Price

The “soft skills gap” is not just a problem for workers—it’s a growing issue for employers. A report from the International Association of Administrative Professionals found that 67% of HR managers would hire someone with strong soft skills but weaker technical abilities over the reverse. Why? Because it’s easier to teach someone how to use a piece of equipment than it is to teach them how to be professional, reliable, and efficient on the job.

Yet, most trade schools continue to churn out graduates without addressing these fundamental gaps. This leaves companies with two choices: either invest time and money into training employees in soft skills post-hire, or simply not hire at all. Neither option is ideal, and the result is a workforce where adaptability and problem-solving skills are becoming more and more scarce at exactly the moment when they are becoming more important.

Where Will Tradespeople Learn These Skills?

This brings us back to the core question: how are tradespeople supposed to acquire soft skills when most colleges don’t teach them? The traditional answer has been, “They’ll learn on the job.” But that assumes that every employer has the time, resources, and patience to mentor junior employees in customer service, communication, and problem-solving. Spoiler alert: they don’t.

The alternative? Training programs that integrate soft skills development into technical education. Employers are increasingly looking for workers who can think on their feet, work in teams, and handle client interactions with confidence. To be successful, the next generation of tradespeople will need to come prepared—not just with technical skills, but with the adaptability and professionalism that employers demand.

Key Takeaways

  • 25% of tradespeople need to upgrade their soft skills in the next five years.
  • Most trade schools fail to teach critical workplace skills like communication, teamwork, and customer service.
  • Employers now value soft skills as highly as technical ability and usually prioritize them in hiring decisions.
  • Without structured training in problem-solving and professionalism, many tradespeople struggle to find or keep jobs.
  • The best way forward is education programs that integrate professional skills training with hands-on trade experience.

The Bottom Line: Soft Skills Will Define the Next Generation of Tradespeople

It’s clear that technical ability alone is no longer enough. Tradespeople who want to stay competitive in the workforce will need to be adaptable, professional, and efficient—not just skilled with their hands, but capable of solving problems and working effectively with teams and customers.

At Trade Smart College, we recognize that being a great tradesperson is about more than just knowing how to use the tools. That’s why we ensure our students graduate not just with technical expertise, but with a full grounding in how to be a professional. Each student in our diploma program must also complete 960 hours of real-world work experience before they graduate. The trades are evolving, and those who want to succeed must evolve with them. The only question left is: how badly do you want to succeed?

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Need more info? Looking to register? Want to find out about financing or start dates? Book a call, meeting, or text chat with Carrie our Student Success Manager.

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  • Mon- Fri: 7am- 5pm
  • Open House - See Schedule

The Four Big Myths About the Skilled Trades

tradesmart23 on March 18, 2025

The Four Big Myths About the Skilled Trades

When you think of a career in the skilled trades, what comes to mind? For many, the image isn’t flattering: dirty, physically exhausting work for low pay, often regarded as a fallback option for those who couldn’t “make it” elsewhere. These stereotypes are not only outdated—they’re outright wrong. And yet, they persist, discouraging countless individuals, including many here in Ontario, from considering the trades as a viable and rewarding career path.

At Trade Smart College, we hear these myths repeated time and again, both by potential students and their families. These misconceptions don’t just mislead—they actively deter people from exploring opportunities that could lead to fulfilling, lucrative, and stable careers. Let’s tackle four of the most common myths about the skilled trades and explore how they inhibit people from stepping into this vital industry.

Myth #1: The Trades Are a “Plan B” for Those Who Struggle Academically

One of the most damaging myths about the trades is that they’re only for people who didn’t excel in school or who lack other career options. This couldn’t be further from the truth. Skilled trades require a high level of intelligence, problem-solving ability, and technical expertise. Electricians, for example, must understand complex circuitry and safety codes, while welders need precision and a deep understanding of materials science.

In Ontario, where trades are heavily regulated, obtaining a Certificate of Qualification in a compulsory trade requires rigorous classroom training combined with practical apprenticeship hours. These programs demand focus, discipline, and adaptability—traits that are far from indicative of academic failure. By perpetuating this myth, we risk undervaluing the intelligence and skills required to succeed in the trades, deterring talented individuals who would excel in these fields.

Myth #2: Trades Are Low-Paying, Dead-End Jobs

Another pervasive myth is that trades jobs don’t pay well or offer long-term career prospects. The reality is quite the opposite. Many trades careers provide excellent earning potential, often surpassing the salaries of university-educated professionals. For example, experienced electricians, plumbers, and HVAC technicians in Ontario regularly earn six-figure incomes, particularly when working overtime or running their own businesses.

Moreover, trades careers offer opportunities for advancement and specialization. Whether it’s becoming a master tradesperson, a project manager, or even starting your own company, the possibilities are vast. This myth not only discourages individuals from considering trades but also blinds them to the financial security and career satisfaction these professions can provide.

Myth #3: Trades Are Physically Demanding, Dirty, and Dangerous

Many people assume that trades jobs are nothing but backbreaking labour in grimy, unsafe conditions. While it’s true that some trades require physical effort and may involve outdoor work, this myth oversimplifies the reality of modern trades careers. In Ontario, workplace safety regulations are among the most stringent in the world, ensuring that tradespeople have access to proper training and equipment to perform their jobs safely.

While it is true that many trades have a physical element to them, technique and efficiency are far more important than brute strength. Modern technology, including advanced tools and machinery, has transformed the nature of skilled trades, making them more efficient, precise, and accessible to people of all physical abilities.

Myth #4: The Trades Are a Man’s World

The belief that the skilled trades are only for men is not just outdated—it’s harmful. Women remain underrepresented in the trades, but that doesn’t mean they don’t belong. In fact, women are increasingly breaking into these fields and excelling. At Trade Smart College, we have recently hosted two “Women in the Trades Nights”, bringing together tradeswomen and local politicians to talk about how to actively encourage more women to explore trades careers.

Women bring diverse perspectives and skills to the trades, making the entire industry stronger. Employers are also recognizing the benefits of a more inclusive workforce, making strides to create welcoming workplaces for women in traditionally male-dominated fields. Dispelling this myth is critical not only for gender equity but also for addressing the labour shortage by tapping into a broader pool of talent.

Key Points

  • The Trades Are Not a “Plan B”: Skilled trades require intelligence, technical expertise, and problem-solving, debunking the myth that they’re for underachievers.
  • Trades Offer Competitive Salaries: Many trades careers provide six-figure earning potential and room for advancement, far from being “dead-end jobs.”
  • Modern Trades Are Safe and Accessible: Stringent safety regulations and advanced tools make trades less physically demanding and more inclusive.
  • Trades Are for Everyone: Women are thriving in the trades, breaking down gender stereotypes and contributing diverse perspectives to the workforce.

The Bottom Line: Breaking Myths, Building Futures

Misconceptions about the skilled trades create barriers that deter people from pursuing fulfilling, lucrative careers. Whether it’s the belief that trades are for academic underachievers, low-paying, physically taxing, or exclusively male, these myths couldn’t be further from the truth.

At Trade Smart College, we’re dedicated to equipping students with the skills, confidence, and adaptability needed to succeed in the trades while challenging these outdated narratives. By breaking down these myths, we aim to open the doors to opportunities for a new generation of skilled tradespeople, helping to fill critical gaps in Ontario’s workforce.

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Need more info? Looking to register? Want to find out about financing or start dates? Book a call, meeting, or text chat with Carrie our Student Success Manager.

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Why It’s Hard to Get Into the Trades Even Though There’s a Labour Shortage

tradesmart23 on March 18, 2025

Why It’s Hard to Get Into the Trades Even Though There’s a Labour Shortage

We hear about the shortage of tradespeople all the time, and we’ve covered this in detail in other blogs. The problem is that most people think that just because there’s a shortage, getting into the trades is—or should be—easy. This is simply not true. In fact, landing your first job in the trades, especially without prior experience, is often the hardest step in becoming a tradesperson. Entry rates are surprisingly low compared to other industries, despite the high demand. This paradox stems from four key barriers, each of which restricts the number of entry-level jobs available. Addressing these challenges isn’t about flashy promotion or simplistic recruitment drives—it’s about tackling the real problems that face aspiring tradespeople.

At Trade Smart College, we’ve designed our programs to prepare students to overcome these barriers. By emphasizing skills such as adaptability, professionalism, and reliability, we aim to bridge the gap between employers’ expectations and students’ capabilities. But understanding these challenges is the first step, so let’s explore the issues in depth.

Physical and Mental Preparedness: A Non-Negotiable

One of the most misunderstood aspects of trades work is the level of both physical and mental competence required. While some jobs in the trades demand physical strength, most require stamina, precision, and the ability to understand the broader scope of the task at hand. Without proper preparation, newcomers often find themselves overwhelmed, leading to high turnover rates among first-year apprentices. It’s not uncommon for those entering the field to underestimate the mental acuity needed, particularly when it comes to problem-solving and decision-making on the job.

The ability to think analytically isn’t just a bonus—it’s critical. Tradespeople frequently encounter unexpected challenges, and solving these safely and efficiently demands foresight and adaptability. For instance, an apprentice electrician in Ontario may need to quickly troubleshoot a circuit issue while ensuring the safety of a team working on-site. When training programs neglect to emphasize the balance of physical endurance and intellectual agility, they set up their graduates for failure. That’s why comprehensive preparation is essential for success in the trades.

Professionalism: The Heart of Trades Work

Trades work is inherently collaborative. On any given day, tradespeople may be part of several teams, coordinating with colleagues, contractors, and clients. This dynamic requires more than technical skill—it demands professionalism. Yet many training programs sideline this critical component, prioritizing technical skills over interpersonal ones. The result? Apprentices who may know how to turn a wrench but lack the poise to handle a tough client or resolve a team conflict.

In Ontario, where construction sites and workshops are bustling with diverse tradespeople, the ability to communicate and collaborate effectively is crucial. A plumber who shows up late or an apprentice carpenter who argues with their supervisor isn’t just a nuisance—they’re a liability. Professionalism forms the backbone of effective teamwork, and without it, even the most technically skilled tradesperson can struggle to find and keep a job. By ignoring this essential skill, we inadvertently restrict access to entry-level jobs for countless individuals who might otherwise excel in the trades.

Seasonal Demand: The Rollercoaster of Employment

Unlike many industries, trades work often follows the ebb and flow of seasonal demand. In Ontario, where construction slows during the harshest winter months and ramps up in the warmer seasons, trades companies face a unique challenge. They must meet the surges in workload during peak periods while staying lean enough to survive slower times. This leads to an employment cycle where tradespeople are frequently laid off and recalled, creating uncertainty for both seasoned professionals and newcomers.

For someone trying to enter the trades, this seasonality can be a daunting barrier. Many companies hesitate to bring on inexperienced workers during their busiest times because they need reliable hands on deck. Conversely, during slower months, there’s little incentive to train new hires when projects are scarce. This creates a Catch-22: employers can’t afford to take chances on novices, and novices can’t gain experience without a chance. Overcoming this barrier requires not just individual determination but also a training system that equips students to handle the realities of fluctuating demand.

Low Margins, High Stakes

The financial dynamics of trades companies also play a significant role in limiting entry-level opportunities. In Ontario, as in much of Canada, trades work is often awarded through a competitive bidding process. While this keeps prices low for consumers, it also squeezes the profit margins of trades businesses. With little financial cushion, companies are reluctant to take risks on hiring apprentices who might not meet expectations.

Hiring mistakes in the trades can be costly. An unprofessional or unprepared apprentice can damage a company’s reputation, delay projects, or even cause the loss of a future contract. For small to mid-sized businesses, which make up a significant portion of Ontario’s trades industry, one bad hire could mean the difference between breaking even and operating at a loss. This economic reality forces companies to prioritize reliability, focus, and efficiency when selecting candidates, leaving many newcomers struggling to meet these high standards.

Key Points

  • Physical and Mental Competence: Trades work demands stamina and analytical thinking, making preparation essential for success.
  • Professionalism and Teamwork: Effective collaboration and communication are critical in the trades but are often underemphasized in training programs.
  • Seasonal Employment Cycles: The fluctuating nature of demand creates challenges for both employers and newcomers, limiting entry-level opportunities.
  • Financial Constraints on Employers: Slim profit margins make trades companies hesitant to hire inexperienced workers due to the potential risks and costs.

The Bottom Line: Tackling Barriers, Building Careers

While there’s no shortage of demand for tradespeople in Ontario, the barriers to entering the industry remain significant. Physical and mental preparedness, professionalism, seasonal demand, and the financial constraints of trades companies all contribute to the challenge. At Trade Smart College, we address these issues head-on by ensuring our graduates are prepared, focused, reliable, efficient, and adaptable—the exact traits employers are looking for.

Breaking into the trades isn’t easy, but with the right training and support, it’s entirely possible. By understanding and addressing the underlying challenges, we can not only help individuals find fulfilling careers but also help alleviate the larger labour shortage affecting the industry. If you’re ready to meet these challenges and build a successful career in the trades, Trade Smart College is here to help.

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Need more info? Looking to register? Want to find out about financing or start dates? Book a call, meeting, or text chat with Carrie our Student Success Manager.

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Management and Business Competencies in the Skilled Trades

tradesmart23 on December 16, 2024

Management and Business Competencies in the Skilled Trades

Management and Business Competencies in the Skilled Trades

In the skilled trades, success often hinges on more than just technical expertise. While technical mastery is part of the foundation of a successful trades company, business and management competencies are critical for running operations, building client relationships, and fostering growth. This blog explores essential management and business competencies in the trades, focusing on business models for trades companies, the importance of sales skills, customer service as a shared responsibility, and the value of client education. At Trade Smart College, our students learn about the critical role of entry-level employees in enhancing a company’s reputation.

Business Models for Trades Companies

A robust business model is vital for any trades company to remain competitive and sustainable. Common models in the skilled trades include sole proprietorships, partnerships, and franchises. Each has its advantages and challenges. Sole proprietorships allow for independence but demand high levels of responsibility in areas such as financial planning and regulatory compliance. Partnerships share the workload and risks but require clear agreements to avoid conflicts.

Franchising offers an alternative by providing established branding and operational systems. According to the Canadian Apprenticeship Forum (CAF), adopting a structured business model can streamline operations and improve profitability by ensuring clarity in revenue streams and cost management. Regardless of the chosen model, understanding market dynamics and aligning services with demand are critical components of a sustainable business plan.

Everyone Is in Sales

In the trades, every team member contributes to sales, whether directly or indirectly. Trades professionals often interact with clients, making their ability to communicate and understand customer needs integral to securing business. Effective sales strategies include relationship building, transparent pricing, and showcasing expertise through clear and detailed proposals.

Research from industry organizations like McKinsey highlights the role of trust in customer retention. Transparent communication and a focus on solving client problems foster loyalty and increase repeat business. For trades professionals, ongoing training in sales and communication can significantly enhance their ability to contribute to the business’s bottom line.

Customer Service by All and for All

Exceptional customer service is a team effort. From the first phone call to the final project handover, every interaction shapes the client experience. Ensuring all staff understand the importance of responsiveness, professionalism, and problem resolution builds trust and enhances the company’s reputation.

Companies that excel in customer service often have a culture of accountability where everyone—from apprentices to managers—prioritizes client satisfaction. For trades companies, implementing regular customer service training and feedback mechanisms ensures a consistently high standard of service across all interactions​.

Helping Clients Learn

Educating clients is a powerful way to build trust and long-term relationships. Trades professionals who take the time to explain project processes, materials, and timelines empower clients to make informed decisions. This transparency not only reduces misunderstandings but also demonstrates expertise, reinforcing the company’s credibility.

For example, contractors who provide detailed estimates and explain the reasoning behind material choices often see higher client satisfaction. Many contractors and builders suggest that informed clients are more likely to approve project changes and recommend services to others. Integrating client education into every stage of a project—from initial consultations to follow-ups—solidifies trust and promotes positive word-of-mouth​.

Conclusion

In the skilled trades, business and management competencies are essential for sustainable growth and success. By developing strong business models, embracing a sales-oriented mindset, fostering exceptional customer service, and prioritizing client education, trades companies can differentiate themselves in a competitive market. These competencies not only enhance operational efficiency but also strengthen client relationships and drive profitability. As the skilled trades continue to evolve, investing in management skills will remain a cornerstone of long-term success. At Trade Smart College, we make sure that our students understand the importance of properly representing their employer from the very first day in class.

Your Meeting
Your Terms

Need more info? Looking to register? Want to find out about financing or start dates? Book a call, meeting, or text chat with Carrie our Student Success Manager.

Contact the Team

Hamilton Campus

Campus Hours

  • Mon- Fri: 7am- 5pm
  • Open House - See Schedule